I believe many owners won't have the technical capability to update the SYNC system, and others won't take the time. How many SYNC owners have registered online?
When a vehicle comes in for maintenance, dealers need to check that the SYNC system is up-to-date, and, if not, update it.
To make updates as easy as possible, Ford should supply each customer with a 2.0+ GB flash drive in the vehicle when it is delivered and simple up-front instructions to register online and what the flash drive might be used for. I just bought a 4GB flash drive on Amazon for $5, so I am sure the Company could get them for $1 or less
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