Ford needs head rests that do not tilt forward in all their vehicles produced since at least the 2009 model year! They are painful on the neck/back! I am 5'4", so I am not an unusual size and should not encounter and have not previously encountered issues with seats fitting me. I have read online that many people are encountering this problem as well, both men and women, since the recent safety law passed which requires that 2009 vehicles have head restraints that are within 55 mm (or 2.2 inches) from back of head. However, the tilt of the headrests is much less than that required by the law (for me it is negative!) - making the seats very uncomfortable. Speculators believe Ford does this to boost safety rating/sales at expense of daily driver comfort. My 2000 Sable falls well within the law's requirements, yet is very comfortable. Reclining the seat back is not a solution as my arms aren't long enough and head is still in strained position. Even the new adjustable head rests in the new Taurus are not helpful as in their neutral position they are still set too far forward.