When the in-dash MyFord Touch navigation can't find a destination, it's sometimes helpful to use Sync Services via a paired cell phone to get destinations and do business searches.
But why in 2014 are we still dialing a number to speak to a voice response system that sends destinations to the car using modem tones?
My suggestion is that Sync Services be more deeply integrated into MyFord Touch. If I'm searching for a location that Sync doesn't recognize, I should have the option to query Services via my phone's data connection. Sync already heard what I'm asking for, why can't it send a search request on my behalf and add those results to the list on-screen?
Even better, Services knows what the traffic and construction is like along my route, and can help plan accordingly. And if I need to report an accident or traffic back to the Sync cloud services, why can't I do that from my dash using voice commands?
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