I purchased a 2011 Exploder Limited in March of 2011. As a Computer Engineer working for US Government, I believe that there were certain items left out of the Software Requirements for the SYNC system, namely a user-controlled USB-capable Backup facility. I've not upgraded to the new Performance Upgrade as it would completely wipe out my system (including all of my Navigation Points) settings when performing the upgrade. As a former Computer Network Manager, I can assure you that no System Admin in his/her right mind would perform a major system update/upgrade without having a good backup in hand to restore from if the update/upgrade did not take. Ford/Microsoft has apparently not done their homework (or at least did not peer review the subsystems) before they rolled it out to the customers and now that they've released Ver. 3.x, those of us with Sync Ver. 2.11 with Navigation (for the Exploder; I can't comment on the version numbers for other vehicles but I'm sure that problem exists for them also) are without credible options. Ford Customer Service management has flatly refused to acknowledge the problem and simply says "DO THE UPGRADE". So I ask you - does anyone at Ford Technology have a Sync Ver. 2.11 patch to allow a user to backup JUST the Navigation Waypoints that have been captured during ownership (approximately 40+ locations that are not all regular street addresses) before performing a SYSTEM RESET and installing the Performance Upgrade?
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