A Faster, Simpler, Better MyFord Touch® is Here

The Ford MyFord Touch® connectivity system is resonating with buyers, ranking as an important part of their vehicle purchase decision. In fact, 56 percent of drivers of 2011 and 2012 models said in owner surveys that MyFord Touch was important to their purchase decision. The popular and flexible system is receiving an upgrade, launching on 2013 Ford Taurus and Flex, as well as for current customers with eligible systems.

For current U.S. customers, Ford will mail out MyFord Touch and MyLincoln Touch upgrade packages that include a USB flash drive with the updated software, a notification letter, detailed instructions for the 60-minute download and an updated user guide. Navigation-equipped vehicle owners also will receive an updated SD card with all-new, updated map data. If preferred, customers also can elect to take their vehicle to a Ford or Lincoln dealer for installation of the upgrade.

There are three videos in the playlist above that share more information about the features and changes in this upgrade. As capable and popular as MyFord Touch is now, the flexibility of the underlying software platform allows for regular updates and upgrades as the technology evolves.

The touch screen interface has been enhanced with simpler graphics and bolder text that is easier to use. The response time of the touch screen is now much faster so drivers can tap controls and focus on driving. Already popular voice controls now provide even better recognition so drivers can tell their cars what to do, keeping their eyes on the road and hands on the wheel.

In addition to the simplified interface and faster performance, Ford engineers added new features including better phone compatibility, support for tablet computers and Audible audiobooks, improved navigation maps and destination entry.

For more information about MyFord Touch, please visit ford.com/mftupdates.

Related Tags
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70 COMMENTS ON THIS ARTICLE
Kaci W I had this update done April 2012. The simpler graphics look so cheap!! Please return to old fonts/theme or at least give me the option to choose!!! Honestly, for what I paid for the car.....the cheap over-simplistic graphics are embarrassing! Sync is constantly disconnecting my phone and then freezing up when trying to play music through Bluetooth. Whoever designs these updates needs to speak to REAL customers that use these features everyday. This is the first brand new car I have ever had and working through all these kinks for Ford (who obviously didn't properly field test this technology) really bites!!
1 year(s) ago via
Edward D Not sure if my 2013 Ford Escape has this updated card will ask salesperson tomorrow.It does not look as if I have it under all Sync Installs.
1 year(s) ago via
BlueNose PUT THE EXTERNAL TEMP BACK ON THE MAIN SCREEN!!
1 year(s) ago via
Amy I wish the outside temp was available, I hate not having that anymore! Please add it back!
2 year(s) ago via
Kaye Please add back the outside temperature to the screen.
2 year(s) ago via
Rocco Imbesi Please put out an update to return what is missing from the recent update. I would like to have the screens back to the way they were. Also, with the update I have radio stations that stop broadcasting due to switching from HD to standard radio broadcast. The update needs to include the option for the customer to customize and turn features on and off as to their preference. I do want the external temp. back on the screen next to the time. Why was this removed? It is annoying to say the least that this update was not what I expected. Please correct the situation as I am not a happy Ford owner as I should be.
2 year(s) ago via
Eugene Here are my 4 major missteps in this update: 1. Please return my custom Home screen - it was one of the best features nobody has and now it taken away - WHY? 2. I was able to assign different ring tones to my contacts before - now it is missing - please return it; 3. Put back outside temperature to the main screen; 4. It is time to fix problem with iPhone and contact pictures. And how do you display your own picture for your phone - I think you need to let customers now how to do it before you advertise it! This is false advertisement so far - you should address it.
2 year(s) ago via
Susan B Installed the updates and miss the outside temp on the main screen. And please put the song playing title back in the entertainment quarter of the screen. Just a side note, my radar hasn't worked since I did the installation
2 year(s) ago via
Joy Called tech support and found out the temp. reading is on the dashboard -right hand side of the screen behind the steering wheel. Tech support was very friendly and helpful. 877-945-36548. They also helped me solve an issue with my iPhone and bluetooth audio.
2 year(s) ago via
Michael B SYNC was advertised and sold as being an updatable option that would NOT be obsoleted!
2 year(s) ago via
Tami G I really miss the outside temperature on my Explorer. Please include that in future updates. I use it often in the winter to know when the roads are going to be slippery. Other than that, it seems to be working great.
2 year(s) ago via
Roger H Now where is AppLink already?...all these promises!
2 year(s) ago via
Art B i agree with those who are disappointed with the absence of the outside temperature on the main screen. Not only do I have to give it to my passengers, I also have to strain to see it in its old smaller font on the left screen.
2 year(s) ago via
John Just updated my 2011 Edge and FINALLY...it is working this a charm! Boot up is much faster as is response to voice and touch. The cleaned up interface is an improvement and I'm very happy you added iPad support. Thank you Ford!!!
2 year(s) ago via
Javier I cannot believe that after two months my ford touch just stopped working, just like microsoft to put a product on the market that needs an upgrade right after you get it.
2 year(s) ago via
Roberto G Could of been done alot better by Ford like using the Google maps as there map layout. But who knows what the future has in store. Sometimes it seems like my smart phone can do a better job than the MFT all together and it shouldnt be that way. Just imagine if the system on the car could be just like siri, would be a lot better and more functional in the sense that you need your hands to drive.
2 year(s) ago via
Robin Pandora doesn't work with touch controls now that I've updated. I have to use my phone to advance songs. Locks up frequently. How do I go back to previous version!!??
2 year(s) ago via
sharon r missing the outside temp on the center screen is past annoying. also the "entertainment" quadrant no longer shows the name of the song on the radio. guess they couldn't get it right so they dumbed down the code for the programmmers without thinking about the users. typical over-reaction
2 year(s) ago via
Grace Faster and more responsive than before. But now only the driver can know the exterior temperature. Everyone else needs to ask for the temperature. This is such an unnecessary change, quiet honestly, it is an annoying change. I understand the interface designer try to make fonts bigger for safety. But that doesn't mean to compromise some important information. At the main screen, the upper right navigation panel only shows a small compass in the center, the rest just empty space at most of the time. What a waste of space! I wish there's a way to have the temperature shown as a customized feature.
2 year(s) ago via
Melissa P Got mine in the mail today but won't be using unless forced to by Ford. Early comments here support what I suspected. New screens are over simplified and now require multiple touches just to get to info or function desired. That is not safer. Like the idea that it would be faster now but not worth giving up easy view of temp data and quick buttons to phone functions.
2 year(s) ago via
Joe J The stability of the upgraded system has been solid so far. That's great and most important. However, my passenger misses the temperature, compatibility for my iPhone 4s is worse than before in several areas, I prefer more rather than less on the screen but less is safer for driving. Garmin GPS is hands down better than anyone. I hope the automotive companies can keep up with the issues that will come with this kind of technology. Continual upgrades will be required.
2 year(s) ago via
Bonnie G It might be faster, but I DON'T like the new look. Why does everything have to be bigger? If I had a choice, I'd take the old MFT software back in a heartbeat, even though I did have problems with it.
2 year(s) ago via
Mauricio Montekio Installed today March 24 2012 and found that a half second pause between "play song" and "song name" worked better than before. Missed the song duration visible line that was ok to find out music total duration and how many time remained for a particular song or music part, now is gone. Missed temp at the center of main screen. Is hidden somewhere now. I dont feel too much improvement yet, I hope later on.
2 year(s) ago via
Carol Working good..just missing the outside temp!! Is there a way to get that back? (Ford Edge 2011)
2 year(s) ago via
Jim S Upgraded today on a 2011 Explorer... huge improvement! It's actually usable now. The outside temp is completely gone from the center screen, however it's still on the info screen on the right of the speedometer.
2 year(s) ago via
for all the money u pay for cars and trucks today why dont they build also for comfort for big people they are all made for little people.
2 year(s) ago via
DANIEL R I never understood why Ford or almost all other vehicle manufacturers do not have more options avaiable for dog owners. Over 48% of Americans travel with their pets and over 72% of these pets are dogs. It seems to me that having available options catering to pet travel in new vehicles could and would be a very lucrative addition. This is such a huge segment of the population it seems foolish not to direct a division of marketing to them. Especially when you consider only a few auto makers do anything in this area.
2 year(s) ago via
Susan M I LOVE THE WHOLE SETUP!!!
2 year(s) ago via
Adonis M The New update is certainly better than it was, buy I still have some small issues. When I get a call while listening to the raidio, when I end the call, the radio goes to some random station, always on FM. Leo, I do still have outside temprature.
2 year(s) ago via
Cathy I upgraded. Truthfully, I don't like it. My wallpaper picture is covered by graphics. No more outside temp on the main screen. i want the old sync back! It was just fine for me........
2 year(s) ago via
Anthony W guys who are wondering about the 2010 sync updates, you will not be receiving the updates due to sync and my ford touch being 2 complete different operating systems. Sync has been with ford since 2008 and my ford touch debuted in 2011 model year, check out the new system available in the new Explorers, Edge, Focus, 2013 flex, 2013 Taurus, 2013 F - Series... the interface should surprise you
2 year(s) ago via
John I have a 2011 f150 Lariat with Navigation. Will I be receiving the upgrade?
2 year(s) ago via
Cool man
2 year(s) ago via
Ken Colby Hey , Chip Bacon, check this out.
2 year(s) ago via Facebook
Mike It's disappointing that, considering all of the hype from Ford about Sync that it would receive regular software updates, and yet my 2010 Fusion with nav hasn't had an update available since I bought it.
2 year(s) ago via
Leo I'm still waiting for my update, how long will it take, also Ihear that the outside temp indicator is no longer available.
2 year(s) ago via
Sal D'Agostino Waiting for mine in the mail still why is it taking so long
2 year(s) ago via Facebook
Tony Napoli Working in a service department, sync can be a draw but frustrating for people when it doesn't work properly, thanks for keeping updates coming!
2 year(s) ago via Facebook
Ralph Headley This all sounds good but I am waiting for mine to show up in the mail box. Somewhere I have read in facebook they were shipped last Thursday.
2 year(s) ago via Facebook
Luke Ray Is this the MFT that will be debuting in the F-Series for 2013?
2 year(s) ago via Facebook
W. Brian Munroe As a Ford salesman, fantastic job! Being very well received!
2 year(s) ago via Facebook
Gary Chance Does this cover gen 1 09 ford flex?
2 year(s) ago via Facebook
Todd Heide Dont know why a $52,000 truck doesn't come with it.
2 year(s) ago via Facebook
Tim Foster That's great to hear. Is there finally going to be an update for current Sync owners too. We are purchasing these systems and told that these systems can and will be updated. When is the next update for Sync owners. It would be nice to get setup with Applink Etc.... I want to get My Ford Touch on my next vehicle, but hope to get Applink before then. I can't afford a second vehicle right now. What about current owners? I can never get a straight answer as to if or when. I even recently made a trip to my Dealer to have them check my system and nothing. What and when?
2 year(s) ago via Facebook
Todd H Why doesnt my $52,000 F150 have myfordtouch? Is there an upgrade for the Fusion Nav too? Would be nice to put in an address like 14N200 north miller.
2 year(s) ago via
Tommy Curran It better be work like they say, or I'm getting rid of my Explorer and buying a Lux import, I'm tired of the way sync has been operating!
2 year(s) ago via Facebook
Mel Walters Dissappointed the update on a simple SYNC takes an hour with the engine running :-(
2 year(s) ago via Facebook
Vinny Izzo Hope the upgrade takes csre of the prolbemsmines been upgraded 4 times and its still aweful
2 year(s) ago via Facebook
Joel Cordova Diane Johnston Seward-ice storm ?huh
2 year(s) ago via Facebook
Diane Johnston Seward Looking to buy the new 2013 ice storm fully loaded~~
2 year(s) ago via Facebook
Mike When should I expect my upgrade packet?
2 year(s) ago via
Chad Vincent Noel thats why i bought a hundred dollar nav.i update that every week,no worries
2 year(s) ago via Facebook
Michael B I hope it includes our first generation SYNC in a 2010 FLEX AND updates the maps, too!
2 year(s) ago via
Donna Smith Penkova Knowing Ford we won't get any updates for our 2010's with sync they want you to buy a new car every year it stinks!
2 year(s) ago via Facebook
Kevin Aguilar Would be good to have a demo comparing the old and new version. Whenever I am deciding to update my Apple iPhone software, the Apple video shows some new feature that compels me to update.
2 year(s) ago via
Chad Vincent Noel you have a ford touch ok,i touch my ford everyday,going to work,shopping,hanging out,and i dont need a phone or a ford touch to do that. Huh
2 year(s) ago via Facebook
Robert Place Anyone know if my 2010 Taurus with Sync and Navigation is getting the upgrade?
2 year(s) ago via Facebook
Billy Grimm I have an 11 Mustang GT with Sync and nav. Will there be an update for that as well?
2 year(s) ago via Facebook
Rosemary Schutte D
2 year(s) ago via Facebook
David B Does this also include the 2013 Escape? I already preordered the Titanium Edition. Also needed to know when ur planning on updating and releasing the official specs and info on the 2013 Escape page?
2 year(s) ago via
Mark B I've upgraded my 2012 Ford Edge, and so far, I'm very pleased!
2 year(s) ago via
James Joyce waiting for my USB stick in the mail!!!
2 year(s) ago via Facebook
Diane Grimes Where is the outside temp on the screen? Love larger numbers / display.
2 year(s) ago via Facebook
Nicole Fowler Still waiting!!!!!
2 year(s) ago via Facebook
Tyler Buschlen Just had mine upgraded less than an hour ago at the dealership. Love the new layout!
2 year(s) ago via Facebook
Got upgraded. Where is the outside temperature on the screen? It's on the dash part but not the big screen. I really like the larger font sizes on the clock and inside temp display.
2 year(s) ago via
Irene Church Just waiting for the package to arrive so I can upgrade my Explorer.
2 year(s) ago via Facebook
Branden Khan No more lag, no more glitches, no more freezing... and it still looks amazing!
2 year(s) ago via Facebook
Eric Norris JUST GOT IT! gO GET YOUR UPDATES!!!! IT IS AWESOME!!!!
2 year(s) ago via Facebook
Branden Khan I've used it already and it's amazing.
2 year(s) ago via Facebook
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